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FAQ – Do you have any questions about the order process?

If you have a question, please call us: +49 30 201 696 100.
Our office is open from 9 am to 6 pm.

How does Supertext’s order process work?

When you place your order, your personal project manager will check the project details to ensure everything is just right. It is then passed on to a selected professional and certified copywriter or author. As soon as your order is ready, you will receive an email from your project manager with a link to your copy.

How is the price calculated?

The price is based on language, quantity and deadline. Supertext’s base rate is 75  per hour. We invest about one hour per 100 written words. For short copy (200-300 words) we charge 175  and for more detailed copy (400-500 words)250 . Both include proofreading by a certified proofreader (two-phase service). You can change the price by selecting a different deadline.

Who writes my copy?

We work exclusively with professional copywriters, authors and journalists personally selected by us. We have experienced specialists in every discipline and subject. And if you’re happy with our work, we’ll make sure the same writer works on your projects whenever possible.

How about a personal briefing session?

Of course. It would be a pleasure to arrange a meeting to discuss your project with you. Please call us: +49 30 201 696 100. Our project managers have a great deal of experience in copywriting projects and will be happy to advise you. We can also bring a copywriter along on request.